Terms and Conditions
Dear Customer,
Welcome to the website of Darzy Al Fereej Tailoring and Textiles WLL (a Qatari limited liability company), “Darzy Al-Fereej”. By using this website, you acknowledge that you have read and agree to all of the terms and conditions set forth herein, and you represent that you are 18 years of age or older and are responsible for complying with these terms and conditions and any applicable local laws in the State of Qatar.
Website Use
This website is designed to display the products that the company markets, including various fabrics and men’s supplies. In order for us to provide you with a safe and successful experience in ordering products through Darzy Al-Fereej Tailoring and Textiles WLL’s website, you must first create an account with us so that we can process your order efficiently and effectively.
When you register, you agree to provide accurate and up-to-date information about yourself and your address. You are solely responsible for keeping your passwords and login information secure, and you are fully responsible for all activities that occur using your password or account. The website is not responsible in any way, directly or indirectly or in any way whatsoever, for any loss or damage of any kind that may result from your failure to keep your login information secure.
All customer data entered during registration on the site is used for the purposes of completing order and delivery processes, and we do not share it with any third party except for related parties such as shipping companies and electronic payment platforms, etc. Darzy Al-Fereej Tailoring and Textiles WLL always strives to protect user information in accordance with the company’s privacy and confidentiality policy.
Darzy Al-Fereej Tailoring and Textiles WLL reserves the right to make any changes to the terms of service as it deems appropriate. By accessing or using the site, you agree to abide by the terms of use and any changes thereto. Any changes made after you have completed an order will not affect your order unless we are required to make the change by law.
Sales and Pricing Policy
Darzy Al Fereej Tailoring and Textiles WLL is committed to the laws and procedures in the State of Qatar. Therefore, we strive to ensure that our product prices are inclusive of any applicable fees and taxes. However, in the event of any potential customer charges for customs duties, taxes, etc., these are the responsibility of the customer.
Our goal is to satisfy all of our customers, so we reserve the right to prevent the sale of multiple quantities of certain products to any customer or email address. We also reserve the right to refuse or cancel any order in whole or in part for any reason at any time before the order is shipped. We may ask you to provide additional information or data to verify something, including but not limited to your phone number and address, before completing the order shipping process.
We strive to provide the most accurate product and pricing information to all site users; however, errors do occur. In cases where a product is not priced correctly on the site, we reserve the right to refuse or cancel any orders or contact you for instructions or to cancel your order and notify you of such cancellation, whether or not it has been confirmed and after adding fees to your credit card.
The store also reserves the right to change prices at any time due to a decrease or change in prices from suppliers or factories, import costs, or operating costs. Any price changes are implemented at the discretion of our store and in accordance with the pricing terms agreed upon with suppliers and sellers.
Payment
The Darzy Al Fereej Tailoring and Textiles WLL website offers the option of paying by credit card in cooperation with specialized companies that provide electronic payment gateway services. These companies are licensed and approved by the official authorities in the State of Qatar.
Returns and Exchanges
If the customer wishes to change the size of the product or replace it, he can return the product and request a replacement or refund of the paid amount within 3 days of receiving the product as stipulated in the return and exchange policy. For more details on returns or exchanges, please read the return and exchange policy by clicking here.
Privacy
All personal information provided by the customer is treated with the utmost confidentiality, and no information is disclosed by Darzy Al-Fareej Tailoring and Textiles WLL unless required by law otherwise.
Content and Intellectual Property
All intellectual property rights, whether registered or unregistered on the site, and all information and designs on the site are the property of Darzy Al-Fereej Tailoring and Textiles WLL (a Qatari company) (limited liability), headquartered in Doha, Qatar.
All site content is also protected by copyright as a collective work subject to applicable copyright laws and international agreements. The content of the website means what it contains of images, drawings, and designs, including all rights to images, sounds, music, videos, sound or text on the site.
All materials on the site are also protected by copyright and by the trademark protection law.
Related Parties
We at Darzy Al-Fereej Tailoring and Textiles WLL rely on other parties to provide you with a great shopping experience, such as companies providing electronic payment gateways, air and land shipping services, and website design solutions companies. Therefore, any failure by one of these parties is considered beyond our control, but in the event of any failure, God forbid, by these parties, we promise to follow up on the matter and resolve it as soon as possible.
Disputes
Your use of the Darzy Al-Fereej Tailoring and Textiles WLL website is subject to the laws and regulations in force in the State of Qatar. In the event of any dispute, claim or dispute arising out of or related to any transaction executed on the site that results in a “dispute”, and it is not amicably resolved between the parties concerned in good faith within thirty days of its submission, then the Qatari courts shall have jurisdiction to adjudicate it.
Contact Us
You can contact our customer service team to help you answer any questions you may have about how to order, deliver, or return by emailing us at info@darzyalfereej.com or by WhatsApp at 0097433319001.